Faq

Do You Deliver?

I Heart Brownies delivers Australia Wide. We offer same-day delivery Monday – Friday within 15klm’s of Brisbane CBD if your order is placed before 10am.

Do you make cakes or other desserts?

I Heart Brownies specialises in making brownies however we will very soon be offering a range of celebration cakes that are gluten-free, dairy-free, nut-free & vegan.

When are you open?

You can find our store opening times and location addresses here.

Is there parking at your stores?

Parking at our Brisbane store is on-street or in the parking area next to our ‘lip-wall’. If you’re in a hurry and stopping to pick-up an order, you can use the ‘2-minute passenger loading-zone’ at the store entrance.

Parking for our Maroochydore store is abundant as we are located in the Sunshine Plaza shopping centre.

Do you have Gluten-Free, Dairy-Free, Nut-Free, Soy-Free, and Vegan options?

Gluten-Free: I Heart Brownies are all Gluten-Free! We make them in our dedicated ‘Gluten-Free’ commercial kitchen.

Dairy-Free: If you are avoiding dairy, our Dairy-Free and Vegan flavours are suitable for you to consume.

Nut-Free: We do use nuts in our kitchen however we take care to minimise the risk of cross-contact between I Heart Brownies with nuts and those without.

Vegan We have a Vegan brownie that will knock your socks off! Currently available in our Original Chocolate flavour.

Soy is present in both the chocolate and flour that we use to make our brownies. If you are unable to eat soy, our brownies are unsuitable for you to consume.

You can find full ingredient and nutrition information for all of our brownie flavours here.

Do I need to pre-order brownies?

Our stores have a full range of flavours every day and we make sure that we don’t sell out of your favourites, so feel free to pick up brownies, over the counter, at your convenience.

For orders of between 100 – 500, we usually need no more than 48 hours notice. If you need loads of brownies ASAP though, give us a call and we will see what we can do for you.

If you are planning for a special event, meeting, wedding or other fabulous occasion and would like more than 500 brownies, we recommend placing your order at least one week in advance.
For orders that require custom printed packaging, we require two weeks notice from the date that the artwork has been finalised.

If you need to speak with a human about your specific order needs, send us an email at contact@iheartbrownies.com.au or call us on 0411 311 519.

Do you offer discount pricing for bulk orders?

We sure do! When you purchase 25 brownies or more, discounts apply. Click here to see our pricing. When you order online, your quantity discount will automatically apply at the checkout. For purchases made over-the-counter in one of our stores, all discounts per quantities apply.

What is the shelf-life of the brownies and how should I store them?

I Heart Brownies are preservative-free and best consumed within 3 days if kept at room temperature. If you refrigerate your brownies they will remain delicious for 3 weeks and when frozen, for 3 months! Pro Tip; Keep your brownies in an air-tight container for max freshness.

Can I Heart Brownies donate to our fund-raiser or cause?

I Heart Brownies is a small family-owned business in Brisbane, QLD. Generosity and giving have always been part of our core business values. While we would love to help many worthy causes, we are limited in our capacity. We currently support the ‘A Brave Life’ foundation. Read all about their work here and see how you can help too!